- Art and Graphic Design Studio
In an entire semester in school, they would never have covered
what I learned here. - This came from
an adult student in his thirties, from Dumont who wanted to
pursue a career as an industrial designer. He went on to explain
he had taken an Adobe Illustrator course at a college in Brooklyn,
and another one in New Jersey, that was paid for by the state.
He said he learned far more here that the other two places of
I will not be the same student, when I go back to school.
- These were the feelings that a student
had after working with us. He learned a lot more with us than
he did in his school classes and felt that our approach to teaching
would change the way he learned in the future. Now he would
ask more questions of his teachers and would not let them press
a bunch of keys without giving a proper explanation.
I am so glad that you explain exaclty what you are doing and
don't just press keys to fix things - When
this student had a problems in her school that was going to
take more than a few minutes of teachers time, the teacher came
over and pressed a lot of key commands and said that should
correct the problem, but the student never understand what was
happening. We have heard this many times from various students.I
tell students, that this is the easy way out for teachers. The
larger schools are more concerned with getting the projects
turned in, than spending the time to make sure the student really
understands what was done. This is a cover up. You get projects
turned in, you get your grade and move on and everybody lives
happily ever after. The problem with this is that when you go
to try and use the skills that you thought you had, they fall
short of your expectations. When you get a job and need to depend
on a skill that you thought you knew, you don't want to be disappointed.
Now I feel confident that I could take a job in this field without
having to worry about getting fired for not knowing what I was
doing . - One of our students who
already had a job but wanted to get involved with the design
aspect of desktop publishing witnessed something interesting
at work. Her company had hired a new women who claimed to know
Microsoft Excel. The women came to work on the first day and
was not able to do some of the basic requirements. She got fired
within three hours. Our student wanted to know why this woman
would try to fake her knowledge of MS Excel. I asked about this
woman and found out that she had recently graduated from a computer
training school. I explained that this woman probably thought
she knew what she was doing when she applied for the job and
did not expect this problem. As an example, I explained to her
my experience with students in college, who also have come to
us for additional training while still in school. When teaching
these students, I have routinely picked a project they had done
in class and within the past five weeks, I make a statement
that they could not do this project again without considerable
amount of help. I get all kinds of interesting responses. When
they sit there in disbelief, I say let me prove something to
you. I have them try to do the project. They get started and
then need the considerable help that I told them they would
need and again they are surprised that this happened. This same
thing could happen here at our training facility, but I constantly
ask questions in order to find out the problems, and deal with
them as they arise. I tell my students, I am always out to
get you and hope I dont. If I do, at least we can
review and the student will not be constantly moving on not
knowing the prior things we have taught.
I look forward to seeing the new designs you have for my catalog
each and every year. - This
customer originally came to us with very detailed ideas about
what she wanted. After working with us and seeing the concepts
that we had, she began to allow us total control over her catalog
design. Now she never comes to us with any ideas but leaves
each year and always says she can't believe that we topped last
This came from a company that still used their old printer in
addition to G.M. Printing -
The old printer had some of their film
jobs on file so they still printed those jobs. The customer
showed me a pile of boxes stacked against the back wall of their
office. He told me that the boxes were filled with rejected
items from the other printer. Then he went on to say that they
had used hundreds of thousands of G.M Printings pieces in their
mailings and they had never found a bad one.
came from a first time customer -
I just wanted to let you know how impressed
I was with they way that I was treated as a first time customer.
The turnaround time and quality of the job were great. I would
definitely recommend your company.
This came from an impatient print broker that used to complain
about our thoroughness and how many questions we would ask.
He gave 7 of the jobs that we used to
print to other printers. The jobs were rejected by his customers.
He then said that there just might be something to the way we
work. I told him that his customers had gotten used to the quality
of our work.
This came from a long time customer -
"The reason I do business with you is that I trust you
more than anyone else. I know you always cover my back for any
potential mistakes due to your thoroughness."
This came from a gentleman running for local office -
He wrote us a letter thanking us for the very thorough way we
stayed on top of the job through all its stages to its completion.
If it wasn't for that, he didn't think the job would have gotten
done on time. He also said, that if we could have seen his competitors
advertising campaign you could easily see that it did not compare
to what we printed.
This came from a local politician - He
dropped off a job on Saturday afternoon and we had it printed
and ready to be picked up on Sunday morning. His crew was then
able to go door to door and leave the flyer on everyones door
handle. It was important for them to have these to the public
by Sunday. He thanked us for a quick turnaround on a weekend.
This came from a frequent customer -
"I know you watch over our projects in a very personal
way to help us cut down on potential errors that we don't catch
and we really appreciate this type of service."