- Art and Graphic Design Studio
Do I need to have the program that I am taking lessons on?.
You should have the program or access to one. Some programs
do have demo versions available, that you can use. These demo
discs allow the program to be used with some limitations, such
as not being to save your work or have demo in background of
printed sheet but it will allow you to practice at home.
How long are training sessions? There are two ways
that we schedule sessions; (a) you can set up one or more lessons
at the same times each week for one or two hour sessions as
example, or (b) you can set up longer, four to however more
hours, for one or more scheduled sessions. Keep in mind the
longer the sessions are, the harder it is to retain all the
information that we cover. Also, only scheduling one long lesson
does not allow for a follow up or review after you have practiced
working on your own or when you have additonal questions that
will most likely come up after you have worked in the program
for a while.
Can a person start training at anytime? A person
can start as soon as their scheduling times can be worked out,
which usually happens within a few days.
How would I get started? You would call us, and we
would discuss your computer or software background, what your
needs are and what you want to accomplish with the instruction.
After your needs are assessed, we would recommend a course of
training to you. When the course to follow is decided we would
fill out the enrollment form and go over directions and what
you should bring.
When are payments due? For students on a monthly
schedule, fees are payable on the very first lesson and then
the last lesson of every month thereafter, for the following
months lessons, for students continuing lessons.
What forms of payment do you accept? We accept cash
or check at this time. About every third month you will have
(a fifth) extra lesson(s) to pay for due to the extra days in
the month your lessons are scheduled on.
What happens if my lesson falls on a holiday? Training
sessions that comes on holidays are rescheduled on an alternately
Can I provide my own computer files? Yes, if you
know how to or have a designer that knows how to create professional
print ready files. If you are not sure, we can create the files
for you. Sometimes providing inaccurate files can be more costly
than having us design the files for you.
What programs do you accept design files in? See
our accepted applications list.
What if I have an idea for the design that I want but am not
capable of creating it? If you have an idea about
what you want, you can talk to us about it, show us a sketch
or show us something similar to what you want. We can create
the design according to your idea.
long does it take to get a proof? This is dependent
on the type of job that you have. It is usually done in a very
reasonable amount of time.
How can I get a quote on a job that I
Call us in order to get a quote. Please make sure you have the
following information that we will need in order to give you
an accurate quote. a) How many pieces do you want printed? b)
What is the type and finished size of the job? c) What paper
stock do you want it printed on (type, color and weight)? d)
How many colors will the job be printed in? e) How many pages
is the project (this will apply if the job is a newsletter,
catalog, booklet, etc.) f) Will the job need any finishing,
binding or folding? g) Is the job print ready or will we have
to typeset it? h) Does the job bleed? I) Does it need numbering
or perforation? j) Will it need to be collated? k) Will it need
padding, drilling or hole punching? l) Does the job have to
Can I order multiple print jobs
at the same time?
You can order as many jobs as you need at the same time.
Are there paper and ink color samples
Yes, we will show you the paper and ink samples before you place
Is there an extra charge for bleed?
There could be, so make sure to ask when you are placing the
Will I save any money by ordering a higher
Definitely. Ask us for details.
Will I always receive the full quantity
that I order?
Most times you will receive the full quantity that you order.
There could be an exception to this but you will be notified
if this applied to your order.
How long will it take for me to
receive the finished job?
The depends on many factors including your needs, the complexity
of the job and our production schedule. We will discuss this
when you place the order.
How well will my job match what I see
on my monitor?
Because of wide differences in monitor calibration and the different
technologies used, some printed colors may not exactly match
the colors on your specific monitor. Colors on the monitor are
displayed in RGB while offset printing is done in CMYK or with
spot colors. See important terms for
definition of RGB (viewing on monitor), CMYK (printing
process) and Pantone (spot colors).
Will you match a sample I print out on
my own printer, or a previously printed sample?
We print to the "pleasing color" standard, using standard
ink densities. There is no guarantee that your finished piece
will approximate your printed sample. This is due in part to
the varying results from different output devices including
inkjet and laser printers, continuous tone proofing devices,
high-resolution film-based proofs, these are all different than
true offset printing. There can even be a significant difference
from one commercial print shop to another. Inkjet and laser
prints are known to look very different from true offset printing.
you do require precise color match, please contact us to arrange
for a digital color proof. Once you approve the additional fees,
we will produce and get you a hard proof. When you approve and
return the proof, we will strive to match the proof's color
when printing your final piece. There are substantial additional
charges for precise color match service. Also, if you request
color correction or other changes after you see your proof,
there will be a charge for color correction time and a new proof.
Can I place an order and have my graphic
designer send you the files separately?
Yes. Have your graphic designer read our file
transfer section on the job guidelines
page of our website.
Do I get a proof before you print the
Yes. There may be different types of proofs available to you
depending on the complexity of the job. This will be explained
to you when you place your order.
How long does it take for me to get the
proof of my job?
This depends on how quickly you need the proof, how complex
the job is and what our production schedule will allow.
What if I want to change something after
I place the order or see the proof?
We always try to accommodate you but some changes cannot be
made after certain stages of the production schedule.
Do you do color copies?
Yes but there are many variable involved. Some of the things
we will want to know are: a) Will the job be copied off the
glass? b) Does it need to be printed directly from a computer?
c) Will any part of it need to scanned before the copies are
made? d) What size paper do you want? The price of the copies
will vary depending on quantities, variables in job and if job
can be pleasing color or exact match.
Do you deliver the printed job?
If a customer has an account and does a certain amount of business
with us per year then we will offer delivery. We will also deliver
if the total invoice price is above $500.00
How big a website do I need? That really depends
on what you want and we can help you to decide this. You can
have a small starter informational site or a very extensive
online shopping website. Its all up to you.
I already have a website, can you redesign it and work with
what I have? As long as you can provide us with access
to your webserver, we can download and work with your existing
What do I need in order to have a professional website?
You should have your own URL (Uniform Resource Locator or web
address), a place to host your website (we can suggest one to
you) and all the information and photos that you would like
us to include on your pages.